Joy Ting Charde Product Manager · Artist · Public Servant
Posts that sound like you — not like LinkedIn. Real voice, real experience, art meets product meets public service.
🏛 Gov Tech📋 Product Manager🎨 Art + Product🔄 Career Reinvention
Strategy
What Actually Works
⏰
Best time to post
Tuesday–Thursday, 8–10am or 12–1pm. Consistency matters more than timing — 2x/week beats 1x/day for 2 weeks then silence.
🎯
Your unique angle
Gov tech + product thinking + art + career reinvention. No one else on LinkedIn has this exact combination. Let the content build the reputation — you don't need to claim expert yet. The work speaks.
💬
End with a question
Posts that end with a genuine question get 3–4x more comments. Not "thoughts?" — a specific, answerable question.
🎨
Add your art
Posts with an image of your work get 2x the reach. Art posts that connect to a PM insight = your signature move.
📏
Ideal length
150–300 words sweet spot. Short first line that stops the scroll. Line breaks every 2–3 sentences. No long paragraphs.
🔁
Repurpose everything
A good LinkedIn post = a newsletter section = a Twitter/X thread = a story for a job interview. One idea, many formats.
Profile
Headline & About Section
Headline
Product Manager · Artist · Public Servant | NYS Office of Information Technology Services
About / Summary
I sit at a rare intersection: government procurement, SaaS product ownership, and the enterprise license agreements that connect them.
At NYS ITS, I'm a Product Owner working on SaaS products that serve New York State agencies — managing tools like Jira, Salesforce, Zoom, and AI platforms at the enterprise level. My focus is on the gap that most government tech ignores: it's not enough to buy software. You have to make sure it actually gets used, solves real problems, and earns its renewal.
That means bringing product thinking — discovery, iteration, user research, clear positioning — into an environment built around procurement cycles and compliance. The intersection of government + SaaS + productization is where I work. It's a niche that barely has a name yet, and I'm building my expertise here on purpose.
Before tech, I spent 19 years as Business Manager at Troy Public Library — where I learned that great institutions run on great systems, that stakeholders are always more complex than they appear, and that the "user" is always a human being with a real problem.
For 14+ years I've also been an artist and pattern designer through Joy Ting Art. That practice taught me to think at multiple scales simultaneously, to prototype before committing, and to explain complex ideas through analogy — skills that turn out to be core to product management.
I explain product thinking through food and restaurant analogies. I believe government deserves software that's been properly discovered, not just procured. And I think the people who figure out this intersection first will shape how public technology works for the next decade.
If you're working in gov tech, SaaS product ownership, enterprise licensing, or productization for the public sector — let's connect.
📋 Product Manager | 🏛 Public Servant | 🎨 Artist | 🔄 Career Reinventor
Signature Content
Art Quotes, Reframed for Product
Great artists said things that perfectly describe product thinking — they just didn't know it. Shuffle for a random one, copy the full LinkedIn post, or browse the library below.
✦ Your Signature Move
"Art is never finished, only abandoned."
— Leonardo da Vinci
📋 Product Reframe
Neither is a product. You don't finish software — you decide when to stop and ship. Every release is a commitment to come back. The work is never done; it just becomes someone else's feature request.
Leonardo da Vinci
"Art is never finished, only abandoned."
📋 Product Reframe
Neither is a product. You don't finish software — you decide when to stop and ship. Every release is a commitment to come back. Done is a business decision, not a creative one.
Picasso
"Every child is an artist. The problem is how to remain an artist once we grow up."
📋 Product Reframe
Every user starts curious and exploratory. The product's job is to keep them that way. Discovery mindset isn't a phase — it's what separates products people love from ones they tolerate.
Charles Eames
"The details are not the details. They make the design."
📋 Product Reframe
The error messages, the empty states, the loading screen nobody planned for — that IS the product. Users don't experience your features. They experience every edge case you didn't think mattered.
Thomas Edison
"I have not failed. I've just found 10,000 ways that won't work."
📋 Product Reframe
That's exactly what iteration is. Shipping is a hypothesis with a deadline. Every sprint that doesn't find the answer is still doing the work. The teams that learn fastest win — not the ones that get it right the first time.
Michelangelo
"I saw the angel in the marble and carved until I set him free."
📋 Product Reframe
Great product discovery works the same way. The right solution is already in the user's problem — your job is to remove everything that isn't it. Product thinking is subtraction, not addition.
Georgia O'Keeffe
"I've been absolutely terrified every moment of my life — and I've never let it keep me from doing a single thing I wanted to do."
📋 Product Reframe
Shipping is terrifying. Showing your roadmap to skeptical stakeholders is terrifying. Being the only person in the room arguing for the user is terrifying. Do it anyway. The fear doesn't go away — you just get better at moving through it.
Cézanne
"A work of art which did not begin in emotion is not art."
📋 Product Reframe
A product that didn't begin with a real human problem isn't a product — it's a feature request that got out of hand. Empathy isn't a soft skill. It's the starting point. Everything else is just execution.
Agnes Martin
"When I think of art I think of beauty. Beauty is the mystery of life."
📋 Product Reframe
When I think of great product, I think of simplicity. Simplicity is the hardest thing to build. Anyone can add a feature. It takes real courage — and real user research — to say no to nine things so one thing can be excellent.
Matisse
"Creativity takes courage."
📋 Product Reframe
So does saying "we shouldn't build that" in a room full of people who've already decided you will. Product courage isn't about big swings — it's about the small daily act of arguing for the user when it's inconvenient.
Weekly Thinking Tool
The Drawing Prompt
Not art for art's sake. A prompt that uses drawing to help you see something about your work that words miss. Shuffle for a new one. Post it if it sparks something.
✦ This week's prompt
Draw your approval process using only shapes — no words, no labels. What does the shape tell you?
We talk about processes as if they're linear. Drawing them often reveals loops, dead ends, and quiet places nobody talks about.
What I'm thinking about this week
Loading...
AI-Powered
Post Idea Generator
Pick a topic, get a post idea that sounds like you — not like a LinkedIn template.