Go beyond basic chat. Learn to use Claude as a true thinking partner, workflow engine, and productivity multiplier.
Core Skills
The fundamentals that unlock everything else.
Use Claude Projects to maintain context across sessions. Add instructions, upload reference docs, and Claude stays in character for your use case.
Be specific. Give context. Use examples. Ask Claude to think step by step. These four habits transform output quality.
Upload PDFs, spreadsheets, and documents. Ask Claude to analyze, summarize, extract data, or rewrite. Massive time saver.
Don't accept the first output. Ask to make it shorter, more formal, add a section, change the tone. Build it with Claude like a collaborator.
Claude can search the web for current info. For FinOps research, vendor pricing, and news — always ask Claude to search first.
Assign Claude tasks on your desktop — file organization, report generation, research. Works while you focus elsewhere.
Power Workflows for Your Job
Specific workflows for your SaaS PO role.
Upload a contract PDF + ask Claude to extract key terms: renewal date, auto-renewal clauses, true-up requirements, pricing tiers.
Paste in numbers or a spreadsheet. Ask Claude to write an executive summary that tells the story behind the data.
Describe the situation and goal. Claude drafts the email. You edit. Cuts drafting time by 80%.
Ask Claude to research a topic, find multiple sources, and synthesize into a structured briefing. Replaces hours of manual research.
Share an agenda + background. Claude helps you prepare questions, anticipate objections, and draft talking points.
Describe what you need. Claude builds one-pagers, comparison tables, process docs, and more — ready for SharePoint.
Official Courses
All free. All official. Taught by the people who built Claude. Start with Claude 101, then follow the path below in order.
The 4D framework — Delegation, Description, Discernment, Diligence. Teaches you how to collaborate with AI safely, effectively, and ethically. Perfect after Claude 101.
9-chapter hands-on tutorial — the single highest-impact skill to learn. Covers roles, examples, XML structure, chain-of-thought, and more. Available on Google Sheets — no coding needed.
Built for people in your role — how to roll out Claude across an organization, build team fluency, handle governance, and drive adoption. Highly relevant for your SaaS PO work.
How to build reusable Claude workflows that execute complex multi-step tasks automatically. Great for understanding what Cowork is doing under the hood — and for evaluating AI tools.
The official reference guide for prompting techniques — roles, examples, chain-of-thought, XML tags, and more. Bookmark this. You'll return to it constantly as your skills grow.
Learn how to teach Claude skills to your own team. If you want to be the person who brings AI fluency to your organization — this is your course. Advanced, but worth it.